Shipping policy
Shipping Policy — Urbxn Cloth
1. Order Processing Time
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All orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Time
Delivery timelines depend on your location:
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Metro Cities: 3–6 business days
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Non-Metro / Tier 2 & 3 Cities: 5–9 business days
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Remote Areas: 7–12 business days
These are estimated timelines; delays may occur due to courier issues, weather, or festivals.
3. Shipping Charges
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Standard Shipping: ₹X (or FREE above ₹X — if applicable)
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Cash on Delivery (COD): Additional COD charge may apply
(You can tell me your exact charges, and I will add them.)
4. Order Tracking
Once shipped, you will receive a tracking ID via SMS/Email/WhatsApp.
Tracking updates may take 24 hours to reflect.
5. Address Accuracy
Please provide a complete and correct address.
Urbxn Cloth is not responsible for delays or lost packages due to incorrect addresses.
6. Delayed or Stuck Shipments
Sometimes courier delays happen due to:
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Weather issues
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High shipment load
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Remote locations
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Festivals or national holidays
We will assist you in tracking your order, but the delivery timeline is controlled by the courier company.
7. Undeliverable or Returned Packages
Your order may be returned to us if:
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Courier cannot reach you
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You reject or miss delivery attempts
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Incorrect address provided
In such cases:
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Reshipping charges must be paid by the customer
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Refunds (for prepaid orders) will be processed after deducting shipping fees
8. International Shipping
(If applicable — I can add or remove this section.)
For now:
Urbxn Cloth currently ships only within India.
9. Contact Us
For any shipping-related help:
📲 WhatsApp: [9833992178]
📩 Email: urbxncloth@gmail.com
🌐 Website: www.urbxncloth.com